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In this YouTube video by Charisma On Command, we learn what to do in uncomfortable standoffs. In a conversation when someone is trying to manipulate or humiliate us, it helps to follow these steps to either shut the attempt down or disengage. The video uses examples with Robert Downey Jr and Russel Brand to demonstrate the “NICE” method. The steps are: 1. Nonverbal Warning; 2. Indirect Warning; 3. Callout; and 4. Exit.

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